On the afternoon of March 15th, in line with the China Consumer Association's 2024 theme of "Stimulating Consumer Vitality," FONO CARE held a "Building Consumer Confidence, Stimulating Consumer Vitality" themed 3.15 Quality & Safety Day and Warehouse Management Initiative at its Huangpu factory. Led by General Manager Cheng Yan and Deputy General Manager Xiao Keyong, 36 representatives from various departments across the company participated in this event, deepening their understanding of 3·15 and reinforcing their awareness of protecting consumer rights.
Unwavering Pursuit of Quality and Safety Builds FONO CARE's Culture and Team Cohesion
The event kicked off with Ms. Deng Yingyan, Manager of R&D and Quality, sharing insights on the "3.15" Consumer Rights Day. Ms. Xu Huiwen, Manager of Compliance, then educated attendees on compliance considerations, establishing a bottom-line mindset for quality and safety and implementing a detailed quality philosophy. These efforts serve as a robust guarantee for FONO CARE to consistently provide high-quality products.
Ms. Deng Yingyan, Manager of R&D and Quality
Ms. Xu Huiwen, Manager of Compliance
Production with Expertise, Quality Control with Discipline
Every product, every detail meticulously crafted, driving reputation forward step by step! Ms. Mo Miaoyu, Sales Assistant, presented the company's annual product return and loss report, which was attentively reviewed by channel and regional leaders. Together, they analyzed, summarized, and proposed corrective measures, showcasing FONO CARE's rigorous spirit across production, research, and sales.
Taking Responsibility for Every Trust, Being Meticulous in Every Aspect
Quality is not a trivial matter; it starts from within and with small things. Better products, more reputable quality, and more meticulous service. During the meeting, Mr. Cheng Yan and Mr. Xiao Keyong, General Manager and Deputy General Manager of FONO CARE, respectively emphasized the importance of implementing the company's quality policy: "Abide by laws, prioritize safety, strictly control quality, and execute efficiently!"
Precise Expiration Date Management
Since 2011, FONO CARE's "3.15" Warehouse Management Day has been held continuously for 14 years. During this period, FONO CARE has developed a set of product safety management measures and strict disposal procedures for approaching, expired, and damaged packaging products. Under the collective witness, senior leaders took the lead in scrapping such products, ensuring that no single product with an unqualified expiration date reaches consumers.
Dedication to Quality, Consistency in Our Mission
Backed by real data, only excellent quality commands credibility! With 17 years of industry expertise, FONO CARE has always shown professionalism, compassion, and reverence for the growth of the next generation. All products adhere to high standards and are sourced exclusively from top 500 global companies and the top 3 suppliers in their respective industries. Every process and procedure embodies craftsmanship, refining details to ensure safety, professionalism, and scientific rigor. Notably, FONO CARE's protein solid drinks received the highest score in the 2023 Huangpu District Annual Food Safety Risk Assessment and were commended in a public notice.
Building Trust through Quality, Daring to Shoulder Heavy Responsibilities
Standing at a new starting point in 2024 and on the occasion of the 3.15 Consumer Rights Day, FONO CARE will continue its unwavering commitment to sustainable quality enhancement, continuously fortifying its brand reputation. With integrity towards consumers, FONO CARE aims to achieve a harmonious growth in both reputation and sales.